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Cookie Policy

Last updated on April 15, 2021.

Cookies are small text files that are placed on your computer by the websites that you visit. They are widely used in order to make websites work or work more efficiently, as well as to provide information to the owners of the site. The use of cookies is now a standard for most websites. If you are uncomfortable with the use of cookies, you can manage and control them through your browser, including removing cookies by deleting them from your ‘browser history’ (cache) when you leave the site.

Use of Cookies

We utilise cookies and other online identification technologies such as web beacons or pixels to provide an improved user experience to our users. By using this website or application you give consent to the deployment of such identification technologies.

Analytics and Site Statistics

We use these technologies to gather usage information and statistics regarding the use of this website. For example, we collect information about page visits and navigation to determine what articles and topics are of greatest interest and understand whether users are able to find content easily. Likewise, we collect information about which articles and videos are viewed to determine what content is of most interest to users. We also use usage information to generate various reports regarding use of this website. These reports contain aggregated information about users and do not single out users individually.

Measuring Effectiveness of Our Activities

We may utilise online identification technologies from marketing partners, third party sites and social media platforms. These technologies help us to measure the efficacy of our marketing and awareness campaigns and to understand how visitors navigate to this website from ads. We use these technologies to compile statistics about visitors who interact with this website and other online content, to measure the effectiveness of our ads, and to provide more relevant information to our visitors.

Managing Cookies on Your Device

We use cookies to personalize content and provide you an improved user experience. By using this website or application you give consent to the deployment of cookies. You can control and manage cookies using your browser as it is explained below. Please note that removing or blocking cookies can impact your user experience and some functionality may no longer be available.

Using your browser to control cookies

Most browsers allow you to view, manage, delete and block cookies for a website. Please be aware that if you delete all cookies any preference you have set will be lost, including the ability to opt-out from cookies as this function itself requires placement of an opt out cookie on your device. Guidance on how to control cookies for common browsers is linked below.

  • - Google Chrome link
  • - Mozilla Firefox Link
  • - Safari Link
  • - Edge Link

For further information on additional browsers and device types please see: http://www.aboutcookies.org/ or http://www.cookiecentral.com/faq/.

Managing Analytics Cookies

You can opt-out of having your anonymised browsing history within our websites or applications recorded by analytics cookies. We use the following service providers and you can learn more about their privacy policies and how to opt-out of their analytics cookies by clicking on following links:
Google Analytics: http://www.google.com/analytics/learn/privacy.html

Cookie Disclosure

The following section explains the types, categories and purpose of cookies on this website. By using this website you give consent to the deployment of cookies for the stated purposes.

Types of Cookies

Session Cookies: These cookies remain in your browser during your browser session only, i.e. until you leave the website.

Persistent Cookies: These cookies remain in your browser after the session (unless deleted by you).

Cookie Categories

Performance Cookies: These cookies collect information about your use of the website, such as visited webpages and any error messages. They do not collect personally identifiable information and the information collected is aggregated in such a way that it remains anonymous. Performance cookies are used to improve how a website works.

Functionality Cookies: These cookies allow the website to remember any choices you make about the website, such as changes made to text size or customized pages.

Strictly Necessary Cookies: These cookies are fundamental to website functionality and cannot be switched off without blocking features on the site. They are usually set in response to your actions on the site, such as filling in forms and setting preferences.

Advertising cookies: We may present ads to you on sites that are not owned or operated by us to promote our services, articles or events. These cookies are used to make advertising messages more relevant to you and your interests. They also perform functions such as preventing the same ad from continuously re-appearing. These advertisements are solely intended to make you aware of relevant campaigns. We do not sell your data to any third party. Please see our privacy policy for more details.

Cookie Table

The following table explains the way in which we use cookies on this website:

ProviderNamePurposeTypeDuration
Cloudflare__cfduidThe __cfduid cookie is set by the CloudFlare service to identify trusted Web traffic. It does not correspond to any user ID in the Web application, nor does the cookie store any personally identifiable information.Learn MoreThird Party30 Days
Google Analytics__gaThis cookie is the centerpiece among all cookies because it is the one used for visitor tracking. Google Analytics identifies users by a unique identifier they call Client ID. This Client ID along with other parameters are stored within _ga cookie.Learn MoreThird Party2 years
Google Analytics__gidThis cookie is used to group the user behavior together for each user. Structure of its value is very similar to _ga cookie and it expires after 24 hours of inactivity.Learn MoreThird Party24 Hours
Google Analytics__gatThis cookie is used for throttling requests to Google Analytics to increase the efficiency of network calls. To limit the requests being sent from your browser to Google doubleclick, this cookie is created. It makes sure that doubleclick doesn’t get choked by too many requests.Learn MoreThird Party10 Minutes
Hotjar_hjClosedSurveyInvitesHotjar cookie that is set once a visitor interacts with an External Link Survey invitation modal. It is used to ensure that the same invite does not reappear if it has already been shown.Learn MoreThird Party365 days
Hotjar_hjDonePollsHotjar cookie that is set once a visitor completes a survey using the On-site Survey widget. It is used to ensure that the same survey does not reappear if it has already been filled in.Learn MoreThird Party365 days
Hotjar_hjMinimizedPollsHotjar cookie that is set once a visitor minimizes an On-site Survey widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site.Learn MoreThird Party365 days
Hotjar_hjShownFeedbackMessageHotjar cookie that is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if the visitor navigates to another page where it is set to show.Learn MoreThird Party365 days
Hotjar_hjidHotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.Learn MoreThird Party365 days
Hotjar_hjRecordingLastActivityThis should be found in Session storage (as opposed to cookies). This gets updated when a visitor recording starts and when data is sent through the WebSocket (the visitor performs an action that Hotjar records).Learn MoreThird PartySession
Hotjar_hjTLDTestWhen the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.Learn MoreThird PartySession
Hotjar_hjUserAttributesHashUser Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated.Learn MoreThird PartySession
Hotjar_hjCachedUserAttributesThis cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool.Learn MoreThird PartySession
Hotjar_hjLocalStorageTestThis cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.Learn MoreThird PartyUnder 100ms
Hotjar_hjIncludedInPageviewSampleThis cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit.Learn MoreThird Party30 minutes
Hotjar_hjIncludedInSessionSampleThis cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit.Learn MoreThird Party30 minutes
Hotjar_hjAbsoluteSessionInProgressThis cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.Learn MoreThird Party30 Minutes
Hotjar_hjFirstSeenThis is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.Learn MoreThird PartySession
HotjarhjViewportIdThis stores information about the user viewport such as size and dimensions.Learn MoreThird PartySession
Hotjar_hjRecordingEnabledThis is added when a Recording starts and is read when the recording module is initialized to see if the user is already in a recording in a particular session.Learn MoreThird PartySession

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